Welcome to our blog page. Keeping in touch with our customers and followers.

Blog is a page where we can show you on a monthly basis the type of work we do and get asked to do. Products that we are looking to take on or are new to the market.

 

 

 

Keeping connected to our customers

 

 

 

 

DECEMBER 2011

  

Well this year has been a challenge for sure. With all the issues of the world and the money situation you would think there would be a down turn in our work load. Far from it. This year has been the best year in our 22year history!

 

Slightly taking us a bit by surprise, if we are honest. So if any one has had to wait a bit longer than our normally fast turn around I am personally offering a huge sorry.

 

One of the main reasons for any delays is our quality control. Mark, just will not allow work to go out if it’s not right. As many of you are repeat or word of mouth customers. Each and every one of you is just as important to us. Which is why our customer feed back from you has been so good this year with a now over flowing book of personal thank you letters and cards, customers have sent in. Which really helps keep the team motivated to know we are really keeping standards high. We might be small but the work we do is at a level others have to follow.

 

Never has this standard of work been more noticed, when you compare our work to others. This year we got alot more than normal of the high street customers or internet customers purchases, who’s bargain purchases where far from that. We have always helped customers who’s money saving plan has back fired on them and we have stepped in to help them sort the problem. Often costing them in the end more than if they had come direct to us.

 

What’s more shocking to us is the high street names and the quality of the work coming out from them. We where asked to help fit 3 Roman blinds as one example from a leading high end retailer from the high street. The Blinds where nothing more than Basic amateur made Roman blinds on a 7 day service. Cheap very thin linings, Machine made the whole blind, Cheap blind tape rather than pocket made, uneven sewing lines ( wavy lines ), a 2.1/4” bottom pocket for a ½” rod!!!! The blinds came down to cover 1/3rdof the window cutting out all the light in the room. To say we were shocked is an underestimate.

 

So if you want your Roman blinds and curtains in 7 days. Sorry we can’t help you. We stand by why .. on average we take 14 days.. for that extra 7 days you get FREE,

 

YEARS of enjoyment knowing you got a product made well, an honest product from a local supplier with no express short cuts.

 

Granny always said you get what you pay for in life. 

 

PLEASE our advice is FREE it always has been. Don’t be lead into buying products on express service. Even the samples we have seen at the high street shops are made well but the product you get are not the same at the samples, they clearly in our view are NOT made by the same people in our investigations carried out this year 2011.

 

Some issues we have seen this year more than ever.

 

Customers come into the shop with their measurements to have curtains or blinds made. The high street shop accepting those and making them to those sizes. Then when they are wrong saying you gave us the sizes it’s your fault.

 

MAKING INTERIORS DOES NOT ACCEPT CUSTOMERS SIZES TO MAKE A JOB.WE ALWAYS COME OUT AND MEASURE.

 

You can’t have interling with this madam.

 

WITH MAKING INTERIORS YOU CAN HAVE WHAT YOU WANT, WE ARE A TRUE BESPOKE MADE TO ORDER CURTAIN AND BLIND COMPANY. WE HAVE A HUGERANGEOFLININGS. YOU ARE NOT LIMITED TO ANYTHING

 

Pinch pleat curtains are what we ordered.

 

UNLESS YOU ASK IN MANY OF THE HIGH STREET SHOPS THEY WILL TAKE A SHORT CUT HERE AND MAKE CURTAINS TO DOUBLE PINCH PLEAT AND A GAP OF 5”’s OR MORE THIS IS WHERE THEY SAVE FABRIC BUT YOU STILL PAY FOR IT. AT MAKING INTERIORS WE FULLY EXPLAIN WHAT YOU ARE GETTING AND ASK YOU WHAT YOU WANT. TRIPPLE PINCH PLEAT ARE JUST THAT 3 x !! AND THE INDUSTRY STANDARD GAP IS 4”’s

We even looked at a customers bill that showed they had been charged for 18 meters of fabric and when we measured the curtains and worked out the patern repeat there was less than 14 meters of fabric in the curtain. They were charged for 4 meters of fabric that was never used! and at £34 a meter the shop pocketed a very nice FREE £136 of the customers hard earned money.